Terms of Service

1. Object and Scope

These Terms of Service regulate the contracting, provision, and use of dedicated servers, network resources, and high-capacity connectivity services provided by COREO.CLOUD. By sending a request or contracting a service, the client expressly accepts these terms.

2. Hardware Provision

COREO.CLOUD allocates non-shared dedicated hardware according to the selected specifications (CPU, RAM, disks, network port). Delivery times depend on physical availability in the corresponding data center and are communicated individually after confirmation of the request.

3. Access and Responsibility

Except for expressly managed services, the client has full root/administrator access to the installed operating system and assumes exclusive responsibility for software, internal security, configuration, and backups of their data. COREO.CLOUD does not inspect or store passwords once the server is delivered.

4. Billing

Services are billed in advance monthly periods.

5. Service Cancellation

The client may request cancellation of the service at any time by communicating through the enabled support channels.

6. Suspension for Breach

Any flagrant violation of the Acceptable Use Policy (illicit activities, outgoing DoS/DDoS attacks, massive spam, abusive mining affecting the infrastructure) empowers COREO.CLOUD to isolate or temporarily suspend the network port without right to refund.